Privacy policy

Last updated 26 September 2026

This policy explains what CressPure does with your information. CressPure is a brand of Cressanda Consumers Private Limited, CIN U20230MH2022PTC383276, at 201, 2nd Floor, Innovative Info Park, Bandekarwadi Service Road, near Western Express Highway, Jogeshwari East, Mumbai 400060.

It is written in plain language on purpose. If anything here is unclear, write to us and we will explain it.

What we collect

• Your WhatsApp number, only if you type it into the sign-up box on this site or message us on +91 90764 43300.
• Your email address and whatever you write, if you email us or fill in a form.
• Photographs and video you send us, if you make a claim under our refund policy.
• Standard website analytics: which pages were opened, roughly where the visit came from, the device and browser used, and how long the visit lasted.

We do not take payment details on this website. Ordering happens on Blinkit, so card and payment information never reaches us.

Why we collect it

• To send you a reminder before your atta runs out, and the occasional note from the kitchen.
• To reply to you when you ask us something.
• To investigate a refund claim and trace it back to the mill run it came from.
• To understand which parts of this site are useful and which are not.

We do not sell your information. We do not rent it. We do not pass it to anyone for their own marketing.

Who else can see it

• Shopify, which hosts this website and stores form submissions on our behalf.
• Google Analytics, for the website usage described above.
• Our WhatsApp messaging provider, so that the reminders can actually be sent.
• Our milling partner, where a refund claim needs a batch investigated. Only the batch details and the media you sent go across, never your contact details.

Each of them acts on our instructions. If the law requires us to share information with a government authority or a court, we will.

How to leave

Reply STOP to any WhatsApp message from us and we will stop messaging you. You can also write to info@cresspure.com and ask us to remove your number, and we will.

How long we keep it

We keep your number for as long as you want the messages. Once you leave, we remove it from the messaging list within thirty days. Claim photographs and video are kept for one year so that a batch can be traced if the same problem comes up again. Beyond that we keep only what we are required to keep for legal or accounting reasons.

Your rights

Under the Digital Personal Data Protection Act, 2023, you can ask us to tell you what we hold about you, correct it, complete it, update it or erase it, and you can withdraw your consent at any time. Write to info@cresspure.com and we will act on it.

Grievance officer

Our grievance officer is Shayanika Das. If you are unhappy with how we have handled your information, write to info@cresspure.com with the subject line Grievance, or message +91 90764 43300, and it will reach her directly. We acknowledge every grievance within forty-eight hours and resolve it within thirty days.

Cookies

This site uses cookies that keep it working and cookies that count visits. You can block them in your browser settings. The site will still work, but some parts may behave oddly.

Children

This site is not aimed at children and we do not knowingly collect information about anyone under eighteen.

Changes

If we change this policy we will change the date at the top of this page.

Contact

Cressanda Consumers Private Limited, 201, 2nd Floor, Innovative Info Park, Bandekarwadi Service Road, near Western Express Highway, Jogeshwari East, Mumbai 400060. Email info@cresspure.com. WhatsApp +91 90764 43300. Monday to Saturday, 10 am to 7 pm.